What the app really fails to show the user is the principal balance you have to pay monthly to make up for that lost month. For many months and possibly a year I was overpaying my monthly loan amount thinking that would bring down the extra amount I owed at the end but that total kept getting bigger. I took a month off during the beginning of Covid and that payment was just tacked onto the end of my loan. My only quarrel with the app is on the car payment side. I like knowing how much credit I have available in case of emergencies. I’ve been using the app for many years and love that it keeps track of all my credit cards and car payments. Remember when it comes down to $$$ anything really matters! don’t wait for weeks or even complete months to improve it. so keep an eye on these issues/suggestions think about this! Be the best bank app ever. Capital One hasn’t been very successful with these updates. invest on your product/app/services to get it fixed at its fullest UI customer service, tools, options plus content. Just revamp this app use your skills think big. I mean why not have developers/engineers take a look at the benefits and the full potential of this app. I’m pretty sure that we need that on direct deposit account holders too! I can tell that CO credit cards works way more informative, but other bank service apps has the ability to see notifications for debit card spending already. You can only get texts which helps too, but if you can have texts+notifications all that working at the same time that could be better. So all information regarding your debit card is important too. that would be super helpful to see your spending of any amount of money. Need huge improvements on the app for notifications etc.įor example: I would love to see notifications for my debit card on the app. I’m so devastated! WHY SEND AN EMAIL ASKING YOUR CUSTOMER IF THEY NEED HELP WHEN YOU DONT REALLY MEAN IT AND YOU HURT THEM INSTEAD OF HELPING THEM!!!! Capital One closing these accounts has set me back and now I probably can’t buy a house. One hurts me the most in this situation is that I’ve worked so hard to build my credit and Capital One just closes both of my accounts after sending me an email asking me if I need help. I learn a couple of days later that my accounts were both being closed for FRAUD!! How do you commit fraud on accounts that you make payments on monthly for almost 2 years. I didn’t need help, the issue with my bank was resolved and I immediately made the payment to both my accounts still not causing me to be late on payments. Capital One sent me an email alerting me that the payments were returned and asked me Covid was causing me to have financial hardship and asked me if I needed help. The bank situation was resolved and My payments to both accounts were immediately paid. I had an issue with my bank and it caused apayments that I made to both of my Capital One accounts to be returned. I opened a quick silver account in September as an effort to have more revolving credit and try to help my credit more. Not even during a very hard time during the Pandemic, I still managed to make on time payments. I opened an account with Capital One in December of 2019 to rebuild my credit and I have never been late to this day. To read about the Terms of your download, check out the End User License Agreement. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Actual experiences may differ from those depicted. Features may not be available to all customers. CreditWise monitoring and alerts may not be available if the information you enter at enrollment does not match the information in your file at one or more consumer reporting agencies or you do not have a file at one or more consumer reporting agencies. Push, email, and SMS alerts and notifications, including purchase notifications, must be enabled to be received. Capital One customers are responsible for regularly checking their account statements. Check with your Internet service provider for details of specific fees and charges. Internet access is needed to use the mobile app. Get answers from Eno, your Capital One assistantĭownload the app for better banking with Capital One. Instantly lock your credit or debit card from anywhere See everything that happens on your card with detailed transactions Stay informed when you enable alerts and purchase notifications With the Capital One Mobile app, you can. Send and receive money with friends and family using Zelle® Activate a credit or debit card when you need it Check in on your credit with CreditWise Whether you’re out in the world or feeling right at home, you can manage your money with ease: What’s on the Capital One Mobile app? All of your accounts, and so much more.
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